Shipping & Returns

All prices quoted are in Australian Dollars (AUD).

Shipping is available within Australia only. We do not currently offer international shipping.

Postage costs are for single order only, all items must be in the same order to qualify for free shipping.

Delivery times are in addition to 1-3 business days order processing time. Orders placed on weekends and WA public holidays will be processed the following business day.

During busy periods such as major promotions, Christmas etc. our processing time may increase by 1-2 days. The shipping times above are a guideline only and are completely dependent on Australia Post, please allow extra time for remote/regional areas and note that longer delays out of our control may occur during peak periods (i.e. Christmas, Black Friday, Boxing Day) or unforeseeable issues such as weather events.

For delivery time estimates, please click here to visit the Australia Post website.

Please ensure you submit the correct address when ordering, we cannot be held liable if the delivery address provided is incorrect. If an order is returned to us due to incorrect delivery address or unclaimed through the post office, you will receive a refund for the products only (shipping costs will not be refunded) or the order will incur a re-delivery charge at the standard shipping rate. We accept no responsibility for deliveries made where an incorrect address has been supplied. If the order that is returned to us was eligible for free shipping, the standard shipping rate will be deducted from the refund offered.

‘Signature On Delivery’ can be selected during checkout – this will require the Australia Post delivery driver to obtain a signature to confirm delivery at your home. If no one is home, your parcel will be taken to your nearest post office. By not selecting the signature option, you are giving Australia Post ‘Authority To Leave’ and your parcel will be left in a safe place on your premises at the delivery drivers’ discretion (if there isn’t one, it will be taken to your nearest post office).

Inner Nurture bears no responsibility for lost or stolen packages, please contact us asap if your package has been lost during shipping (in case your parcel has been delayed not lost, please first click here to track your parcel on the Australia Post website – enter the tracking number provided with your order shipment email). We will do everything we can to assist you while your parcel is on its way to you!

If you have chosen not to add ‘signature on delivery’ and your parcel goes missing after delivery, you will need to contact Australia Post directly to lodge a missing parcel enquiry. If you believe your parcel was stolen, it is also advisable to lodge a report with your local police station.